515 North Flagler Drive
Suite 300P
West Palm Beach, FL 33401
http://www.phatcampus.com
Payment Options
Shipping Option Estimated Shipping Time Cost Per Shipment Additional Costs
Standard Ground 3 to 7 business days $2.99 $0.99 per item
2nd Day Air 2 business days $6.99 $1.99 per item
Next Day Air 1 business day $10.99 $2.99 per item
Return Policy
Taken from PhatCampus website

Certain items are sold as non-returnable items for a variety of reasons. We are unable to offer refunds on such items. You will be made aware of the non-returnable status of such an item at the time of purchase. All other items purchased from PhatCampus.com may be returned for a refund (excluding shipping charges) up to 14 days after the date of shipment. Items must be returned in their original condition. Shrink-wrapped items cannot be returned if the wrapping is broken unless the items are defective. Any software media that may be included in the book must also be intact. Should the seal on the software package be broken, we will not be able to issue a refund for the purchase. To return items to PhatCampus.com, please contact us at customerservice@phatcampus.com with the reason for the return. Then ship your return item(s) to the address on your packing slip. Be sure to pack your items carefully for shipment so they are not damaged in transit. Please keep a copy of the tracking number and shipping receipt for your records. PhatCampus.com is not responsible for any merchandise lost or damaged in transit to our returns center. A refund will be posted to your credit card once your return is received and processed. This process usually takes about 10-14 business days. All individual credit card orders will be assessed a 10% restocking fee for returned merchandise. If you are returning items due to our error or to a defective or damaged book, please contact Customer Service at customerservice@phatcampus.com before shipping your package to avoid being charged this restocking fee.
Cancellation Policy
Taken from PhatCampus website

To cancel an order, please send an email message to customerservice@phatcampus.com as soon as possible. Be sure to include your name and order confirmation number in the email. This information will help ensure that we cancel the correct order for you.
If we sent you the wrong book, we reserve the right to send the correct book to you in exchange for the incorrect book, or to issue a full refund upon the receipt of the returned book. If the book is damaged or defective, we reserve the right to replace the damaged or defective book, or to issue a full refund upon the receipt of the returned book. If the reason for the return is our error (shipped wrong book; defective materials; etc.), then PhatCampus.com will refund the shipping charges. If the reason for the return is initiated by the customer, (ordered wrong book; dropped class; etc.) then customer will be responsible for all shipping charges. Please note that in order to rectify your order for an incorrect, defective or damaged book, you must contact us within 5 business days of the delivery of your order. NOTE: You may cancel your order if it has not already been shipped. If it has already been shipped, you will need to go through the regular return process.





Customer Service Contact Information

Questions about your order: customerservice@phatcampus.com


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