eCampus Store Information

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2415 Palumbo Drive
Lexington, KY 40509
Payment Options
Shipping Option Estimated Shipping Time Cost Per Shipment Additional Costs
Standard Shipping (US Postal Service) 3 to 7 business days $2.98** $0.99 per item**
UPS Select Shipping 1 to 5 business days $3.98 $1.99 per item
UPS Two-Day Shipping 2 business days $6.99 $2.99 per item
UPS One-Day Shipping 1 business day $11.99 $6.99 per item
(**Free on orders over $40 and under 20lbs.)
Return Policy
Taken from eCampus website

Items purchased from may be returned for a refund (excluding shipping charges) up to 30 days after the date of shipment. Items must be returned in the condition in which they were received. Shrink-wrapped items cannot be returned if the wrapping is broken unless the items are defective. We will not accept items for return with open diskette packages or CD-ROM's that have broken seals. supplies the highest quality used books. Used books are considered to be in good condition even when they contain highlighting, margin notes, or other markings. If you are not satisfied with your book for any reason, please return it to us within 30 days after the date of shipment for a refund (excluding shipping charges).
To return items to, simply follow the instructions on the back of the packing list provided with your order. Then ship your return to the following address:
Attn: Returns Dept.
2415 Palumbo Drive
Lexington, KY 40509

Be sure to pack your items carefully for shipment so they are not damaged in transit. To prevent any losses, please remember to insure your package. We recommend returning your items via UPS Ground or insured mail. We also suggest that you keep a copy of the tracking number and shipping receipt for your records. is not responsible for any merchandise lost or damaged en route to our distribution center.
A refund will be posted to your credit card once your return is received and processed. It normally takes 2-10 business days for financial institutions to process the transaction once we have authorized the credit. NOTE: All individual credit card orders will be assessed a 10% restocking fee for returned merchandise.
If you are returning items due to our error, please contact Customer Service at or toll free at 877 ECAMPUS before shipping your package to avoid being charged this restocking fee and to obtain a prepaid shipping label.
Cancellation Policy
Taken from eCampus website

You can cancel your order prior to shipping by emailing us at, but please contact us as quickly as possible after your order has been submitted. Be sure to include your order number in the email.
If your order has already been packed for shipment or is in transit, you can refuse shipment when UPS delivers. If your order has been received, return it to us by following the instructions on the back of the packing slip included with your order. You can even use the original packing materials.

Customer Service Contact Information

Toll Free: 888-388-9909
Fax: 859-514-6827
Hours: 8:30am to 7:00PM EST, Monday - Friday

*** is not a bookstore nor is it affiliated with any college or university bookstore. We do not sell books or textbooks. We only provide users with a free service which links users with online bookstores. Any problems with your orders or shipping should be directed towards the appropriate bookstore. ***

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