4354 Bryson Blvd.,
Florence, AL 35630
http://www.bamm.com
Payment Options
Shipping Option Estimated Shipping Time Cost Per Shipment Additional Costs
Standard Ground 3 to 7 business days $2.99 $0.99 per item
2nd Day Air 2 business days $6.99 $1.99 per item
Next Day Air 1 business day $10.99 $2.99 per item
Return Policy
Taken from Booksamillion website

BOOKSAMILLION.COM guarantees your satisfaction and offers you returns within 30 days of order receipt. To ensure that your returned merchandise is credited properly you must first contact Customer Service to obtain a return authorization number and package label. Packages without proper return authorization will not be accepted.
Items returned will be refunded to the credit card used; if you paid by check, you will be issued a merchandise credit. We do not issue refund checks. Please note that shipping and handling charges are non-refundable.
To return an item for any reason within 30 days of order receipt:
* Send an email message to our Customer Service department at Support@Booksamillion.com. Put "Return authorization needed" on the subject line to help us process your request quickly. In the body of the email message specify your Order ID number, the reason for return, and list the item(s) you are returning. We will provide a return authorization number within 24 hours and will email a return label to you.
* Pack the item(s) that you are returning to us. Enclose a copy of your packing slip and wrap the package securely. Affix the label that we emailed to you and ship the package via U.S. Mail or UPS. Be sure to apply adequate postage.
Within 2 to 3 business days after we receive your package, our Returns Department will issue your credit. We will notify you via e-mail of the amount of your refund.
Please note: BOOKSAMILLION.COM purchases cannot be returned to Books-A-Million, Inc. retail stores. All returns and billing questions must be resolved within 30 days of order receipt.
Cancellation Policy
Taken from Booksamillion website

To cancel an order, please send an email message to support@booksamillion.com as soon as possible. Be sure to include your name and order confirmation number in the email. This information will help ensure that we cancel the correct order for you.
We are unable to cancel an order once it has entered the shipping process.























Customer Service Contact Information

Questions about your order: support@booksamillion.com


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